Source: Sony / PlayStation Plus / PSN
PSN subscribers are still awaiting the compensation PlayStation promised them following a global service outage that left them staring at the PS5 and PS4 consoles instead of doing some intense weekend gaming.
Following last weekend’s global service outage, caused by an “operational issue” that took down PSN for about 24 hours, PlayStation broke its deafening silence and told gamers they would extend the PS Plus subscriptions by five days.
Those same gamers, many of whom thought PlayStation’s offer was weak, are still waiting for those five free days after their subscriptions expired.
Damn.
PlayStation’s favorability has taken a serious hit this past weekend due to what many believe is the company’s perceived lack of transparency about what happened.
It took almost a day following the initial interruption of service for them to get on X, formerly Twitter, to say that the global outage that made multiplayer games useless, took the PSN store down, and made some games in folks’ digital libraries inaccessible was the result of an “operational issue.”
Network services have fully recovered from an operational issue. We apologize for the inconvenience and thank the community for their patience. All PlayStation Plus members will automatically receive an additional 5 days of service.
— Ask PlayStation (@AskPlayStation) February 9, 2025
Was PSN Hacked? Many Gamers Think So
Many gamers think there is more to this situation and believe PSN was hacked. PlayStation is doing a disservice to its subscribers by revealing this to them.
Some users even tell current subscribers to change their “passwords on everything” out of fear that this is more than just an “operational issue.”
“If you are a Playstation user make sure to change your passwords on everything. This is looking more and more like a giant hack by their lack of transparency,” one post on X read.
I’m convinced that PlayStation Network has been hacked and Sony is trying to cover it up.
— Big Slatt (@snkr_passion) February 8, 2025
We hope it was just an “operational issue” and not a severe hack, as many people feel. We don’t need the ghosts of 2011’s massive attack on the PSN to return.
