Netizens were not pleased after tickets for IU‘s 2024 IU H.E.R. World Tour Concert in Taipei shows went on sale.
Poster for IU’s concert in Taipei | KKTIX
While fans expected the ticketing to be difficult due to IU’s popularity, many accused the organizers of withholding tickets to be given away for free to those who aren’t actually fans of IU, such as influencers and other celebrities. Netizens also believed ticket scalpers used bots and programs to bypass specific steps of the ticketing process, making it difficult for regular fans to be quick enough to grab tickets.
“Thank you, KKTIX, for holding a programming competition. It’s so fun.“ “How many seats are you withholding before releasing the rest for fans?“ “Thank you, KKTIX, for holding a programming competition. I admit to the glorious defeat.“ “Aside from ticket scalpers, I haven’t seen anyone else who managed to get tickets XD“
As more and more netizens expressed their anger and frustrations towards the ticketing system, KKTIX released a statement addressing the situation.
“KKTIX Statement
Our company solemnly states the number of tickets available for purchase by customers on March 6, 2024, at 13:00, for the show 2024 IU H.E.R. WORLD TOUR CONCERT IN TAIPEI, amounts to more than 95% of the total seats. All online rumors about the withholding of seats are untrue. The number of users trying for tickets reached 700,000 at 13:00 today when ticketing opened. The number of tickets available for two shows at the Taipei Arena is at most 20,000, so many fans could not successfully purchase a ticket.
To protect the customers’ rights and interests, the organizers spent a great effort for this show to be able to utilize the real-name ticket system. All tickets with incomplete personal information or payment at 13:00 will be re-released for sale at 19:00. ALL of these seats will be released for customers to purchase online. All online rumors about the withholding of seats by the organizers are untrue.
Our company once again solemnly appeals to everyone not to trust any online buy-and-sell communities, groups, auction sites, and other unofficial channels and websites not authorized by KKTIX. At the same time, we remind customers never to give out your personal information to others. Aside from potential fraud cases or transaction disputes, it could also lead to damage to your own or other people’s personal interests.
KKTIX 2024.03.06
– KKTIX
However, netizens were not unsatisfied with the statement and flooded the post with hundreds of comments.
“Thank you, KKTIX and organizers, for holding a programming competition.“ “Waiting to see celebrities take photos and post about the concert.“ “Let’s wait and see how many influencers and celebrities take photos and post about the concert.“ “No way.“ “With a statement like that, you really didn’t have to post it.“ “Let’s look forward to people taking photos and posting about the concert that day with PR tickets.“ “What’s with the website saying ticketing hasn’t opened after it finished loading? Explain.“ “How awkward, none of the fans I know managed to get tickets.“
KKTIX has made no further statements at this time.